About Us
At Jaguar Land Rover Lakeside, we pride ourselves on delivering an exceptional luxury automotive experience. Our team is passionate about building lasting relationships with our clients while representing two of the world's most iconic brands. We are seeking a motivated, customer-focused Sales Consultant to join our growing team.
Position Overview
As a Sales Consultant, you will be responsible for guiding clients through the vehicle purchasing or leasing process, providing an exceptional experience from introduction to delivery. This role requires strong communication skills, a professional presence, and the ability to connect with clients while maintaining expert knowledge of Jaguar and Land Rover products.
Key Responsibilities
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Greet and engage customers in the showroom and online, providing a premium client experience.
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Conduct vehicle demonstrations and explain product features, benefits, and brand heritage.
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Assist clients with financing and leasing options in collaboration with the finance team.
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Develop and maintain long-term customer relationships to encourage repeat and referral business.
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Achieve individual and team sales goals while maintaining high customer satisfaction scores.
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Stay up to date on Jaguar and Land Rover model lineups, technology, and competitive market trends.
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Utilize CRM tools to track leads, follow-ups, and client communication.
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Represent Jaguar Land Rover Lakeside with professionalism both in the dealership and in the community.
Qualifications
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Previous sales or customer service experience (automotive experience preferred but not required).
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Strong interpersonal and communication skills with a focus on customer experience.
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Professional appearance and demeanor.
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Self-motivated with the ability to meet and exceed sales goals.
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Comfort with technology, including CRM systems, digital communication, and virtual sales tools.
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Valid driver's license with a clean driving record.